Generally
1. The sole proprietorship Stavros Argyriou, which refers in detail to the General Terms, is responsible for processing the personal data of the visitor / registered user and controls the processing of his data on the web pages of services of www.honeymood.gr.
The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPX).
For the processing of your data as described below, the company relies on the following legal bases:
- Execution of the contract: In order for the visitor / registered user-customer to complete his orders at www.honeymood.gr it is necessary to process the personal data that he provides during his registration and the registration of his order in the order registration form and the recording of his transactions.
- Legal interests: The processing of personal data is necessary for the improvement of the company’s services (processing of statistical and non-identifiable data), the detection of fraud attempts, as well as for the safeguarding of the legitimate interests of the company.
- Consent – Consensus: Registered users are invited to give their explicit consent to the following processing purposes: sending informative / promotional messages and the analysis of their consumer behavior (profile) based solely on automated processing.
2. Information, processing and processing purposes:
The Company informs the visitor / registered user and the visitor / registered user acknowledges that he is aware of the following:
a) Processing of Personal Data: The Company will process the personal data of the visitor / registered user-client, as stated by him during the creation of his account and in his order in the data entry form, in order to complete his specific order through of our online store. Furthermore, if the visitor / registered user has given the relevant consent, the company will be able to process his personal data for the sending of commercial information and promotional messages and / or for the preparation of a customer profile of the customer-customer and the improvement of his management. of its clientele and the operation of its online store www.honeymood.gr.
b) Electronic Orders, Type of Personal Data and Processing Purposes:
b.1) Basic processing
The user / customer has the option to choose 2 ways in order to complete an online order and declare his personal data:
- As a visitor: In this case the personal data of the visitor / customer will be kept in the records of the company until the completion of the specific order, with the exception of only the transaction data for tax purposes and their processing will concern only the execution of the contract of sale.
- As a registered user of the online store: In this case the customer / user has created a user account in our online store and his personal data will be kept in the company’s files until he requests their deletion. The user / customer can change or correct his data at any time by logging in to his account at www.honeymood.gr (login) with his username and password.
In order to carry out any transaction through the online store of the company and to place orders for the company’s products, the following are required:
- Full name.
- Shipping address of the products and the postal code of the area.
- billing address of the order (in case it is different from the shipping address).
- Invoicing details (in case payment by invoice has been selected, additional details such as Company Name, Profession, Tax Office and Tax Identification Number will be requested).
- Mobile and landline contact number.
- E-mail address of the customer.
In the event that a product is requested to be delivered to a third party other than the visitor / registered user, the latter acknowledges that it will have the full responsibility for informing and with the full consent of the person designated as the recipient, for the disclosure of his personal data. to the company for the sole purpose of delivering to it, the relevant products and assumes full responsibility for any claims of that person against the company.
Credit card details are not stored in the company’s storage media during the transaction but are registered directly in a secure environment of the partner company that has undertaken the routing of the cards.
The purpose of the basic data processing is the execution of the contract and the completion of the specific order, the communication with the user-customer and the sending of informational messages regarding the stages of the processing of the order, the provision of clarifications related to the order and the information in general for purchases made, the delivery of the order at the customer’s choice, the confirmation and identification of the customer in any necessary case and the information about the existing stock at www.honeymood.gr. The visitor / registered user is informed that the provision of the above mandatory personal data as well as the details of his transactions are necessary and constitute a prerequisite for the proper execution of the contract for the order and delivery of the products and services. For this reason the consent of the user-client is not required for this specific processing.
Every customer-user who uses www.honeymood.gr is informed that his personal data regarding the receipt, execution and delivery of an order as well as questions regarding purchases, products and services of the company and orders at www.honeymood.gr will be received. for the purpose of serving the customer-users both by the competent employees of the company and by the third party recipients and / or executors of the processing on its behalf in the context of the execution of an order.
These third parties are transport companies, individual or group shipping companies, internet and e-commerce service providers and customer service call centers with which the company cooperates and which are subject to the special strict data processing terms agreed with the company as the Manager. Processing. The company requires its employees, webmasters, and third party affiliates to take all necessary technical and organizational measures (including appropriate policies and procedures to prevent the disclosure of visitors ‘/ registered users’ personal data; its customers who process and have and implement procedures for the management and processing of personal data in a lawful manner and protect them in accordance with the GCP).
No other processing or transfer of customer data will be done by the company and its online store (www.honeymood.gr) except for the processing under b.2 below for which the company has received the prior consent of users -customers or if required by law or a competent supervisory or judicial authority.
b.2) Treatments that require consent
b.2.1) For the sending to the registered user-client of commercial informative and promotional messages from the company and www.honeymood.gr the registered user / client must have previously given his explicit consent.
The purpose of this processing of the data of the registered user – customer is to send commercial promotional messages of the company and / or its third partners to the registered user – customer, the provision of special offers and discounts of www.honeymood.gr, the provision of new or alternative products, the communication of publications of www.honeymood.gr.
You have the opportunity to revoke this consent at any time and not to receive such communications from www.honeymood.gr by sending your request via e-mail to the email address [email protected].
b.2.2.) The company also informs its registered user / customer that it can process his personal data and conduct research to improve its services to registered users / customers. As part of this process, the company has the ability to record their needs, to take the necessary steps to promote its appropriate products and services, in order to improve the management of its customer base and to promote its products. In order for registered users / customers to receive personalized offers and updates based on the purchases they have made in the online store of the company, they will have to give their consent for the analysis of their consumer behavior (profile compilation) based exclusively on automated processing. of the following data generated by the user-client transactions:
- Products purchased at www.honeymood.gr
- Frequency of visits to www.honeymood.gr
- Products that he has put in his basket or in the list of favorites at www.honeymood.gr
- Demographic data stated at www.honeymood.gr
- Years of stay as a registered user-client at www.honeymood.gr
- Participation in promotions
- Expenditure made during the purchase at www.honeymood.gr
- Order history at www.honeymood.gr
The purpose of this specific processing is to optimize the purchasing experience of registered users-customers, their personal reward, communication of products and services tailored to the needs of the customer base of the company, receiving from registered users-customers personalized offers and updates that as well as the invitation to participate, with reward or not, in surveys for the design of the website www.honeymood.gr, for the evaluation of market trends and for the evaluation of products and services based on the purchases he has made .
The visitor / registered user-client is informed that his personal data may be processed by the company even without his consent in case of fulfillment of its obligations under the law, such as when the relevant data is requested by the tax and banking authorities in audits. or the competent supervisory and judicial authorities.
c) Data Recipients: For the data necessary for the service of each of the above processing purposes and within the responsibilities of each recipient, the recipients of the data of the registered user-client are or may be:
i. The responsible employees of the company
ii. The tax authorities and the banking authorities in case of relevant control
iii. The respective Company, which will provide CRM services and process the data of the registered users-customers as perform the processing on behalf of the company, according to the instructions and orders of the company.
iv) External partners providing internet services, warehousing and ordering services, call center services, express or bulk shipping service, product installation services and sales data analysis services, to which the necessary data for fulfillment of their duties. These companies use the data provided to them based on the terms of use of www.honeymood.gr exclusively in accordance with the instructions of the company.
d) Rights of a data subject: Each registered user-client, as a data subject, can exercise at any time his rights, as provided in the General Regulation of Personal Data Protection 679/2016 Ε.Ε. and in particular Articles 12 to 23 thereof and national law and in particular:
i. the right to information and access to the data processed by the company,
(ii) the right to restrict the processing of its data;
(iii) the right to rectify or delete part or all (right to be forgotten) of his personal data;
(iv) the right to object, ie to object to the processing of his personal data; and
v) the right to the portability of its data.
The exercise of the above rights the member can do:
- directly online through his personal account at www.honeymood.gr
- submitting a relevant request to the email address [email protected]
Analytically:
For the right of access and correction / completion of personal data, the company provides the opportunity to registered users-customers of www.honeymood.gr to view, correct / fill in their personal data through their personal account at www.honeymood.gr in the “Account Details” and “Shipping Addresses” sections.
For the right of portability of personal data, the company provides the opportunity to registered users-customers to receive their personal data and / or transfer it to another controller, by submitting a written request to the email address [email protected].
Each registered user-customer is informed that he has the right to withdraw his consent for any processing of his data has given his consent to www.honeymood.gr from his personal account at www.honeymood.gr in the section “Personal Data Settings” or by sending e-mail
In case of exercise of one of the above mentioned rights of the registered user-customer, the company will take every possible measure to satisfy the request within (1) one month from its submission. In this case, the registered user-customer is informed that the minimum necessary from his personal data will be maintained, in order to safeguard the legal interests of the company.
e) Retention Time of Personal Data: The data of the user-client visitor will be maintained and processed by the company until the completion of its specific order.
The data of the registered user-client will be retained and processed until the registered user-client requests the deletion of his account or, for any processing of his data based on his consent, until he declares the withdrawal of his consent for the purposes of provision of business services. Nevertheless, some necessary personal data concerning its business relations with the company, as well as the information, consent and withdrawal of the member’s consent for the processing of his data will remain as information for the registered user-client to ensure the proof of legitimacy. the processing of its data by the company and the safeguarding of the legal claims of the parties.
f) Special Category Data: The member is informed that the company does not collect or require the disclosure of sensitive personal data (special category data) for the needs of www.honeymood.gr.
To exercise his rights, the member can contact the company, the email [email protected] and the phone 6948684720. In any case, every registered user-client, as a subject of personal data, has the right to ask the company how processing and protection of his personal data and if he does not consider that he is satisfied with her answer he has the right to complain to the competent supervisory authority (Personal Data Protection Authority, 1-3 Kifissias Athens 11523, tel.210 6475600 E-mail [email protected] ).
The company declares that no other use of the personal data of the visitor / registered user will be made for purposes other than those mentioned in this policy without prior notice and, where required, his consent.